The best way for mobile app development companies to create a flawless mobile app with the best user experience is to perform exhaustive mobile app testing before launch. An app that meets the requirements of the users while not lagging in terms of performance and functionality will attract more users. Seems obvious, yet is so often overlooked or at least poorly executed.
For user satisfaction, you need to perform at least the following 5 mobile app tests:
1. Functional testing
Functional testing helps ensure that a mobile app meets the required standards. Mobile apps require a lot of human interaction in user scenarios just like any other UI-based applications. However, given the different challenges like the variety of mobile devices and operating systems (OSs) and like, manual functional testing is time-consuming. It is the main reason many QA teams have already chosen automated functional testing. The best way to balance the coverage and efficiency of functional testing is by combining automated tests with selected manual test scenarios.
2. Performance testing
Mobile performance includes client application performance, server performance, and network performance. Therefore, while doing a performance test, it is important to cover all three areas. The client-side application performance test helps ensure the performance of all features related to user experience, ranging from responsiveness to the user interaction.
3. Memory testing
Mobile devices have less memory than compared to computers and, therefore, a mobile OS tends to close down those apps that use excessive memory, thus lowering the user experience. Memory testing helps ensure that the mobile app optimizes its memory usage whenever it is running.
4. Interruption testing
While using a mobile app, users tend to come across various types of interruptions. Some of them include:
Incoming calls, messages and other notifications
Low battery or memory warnings
Insertion and removal of cables
Network outage or retrieval
It is necessary to ensure that such interruptions do not affect the working of the app. You don’t want a game.
5. Usability testing
Usability testing helps ensure the quality of a mobile app from the user’s point of view. It analyses the performance of the application in terms of:
Efficiency: The precision and completeness, with which, a user can perform a task using the app in specified environments
Effectiveness: The resources used up to achieve the goals of precision and completeness
Satisfaction: The comfort the app provides to its users
It is always important to perform usability test from the beginning of the mobile app development stage. Performing usability test upon completion of the mobile app development can leave many flaws undetected, thus affecting the overall user experience. When performing usability tests, real users are involved. The results may heavily affect the application design, but do not tweak the application design after the completion of the mobile app as it is a difficult and time-consuming way to perform the task.